Returns:

Equipment and gear is expected to be returned to our headquarters by the end of your rental day period.

If equipment is not dropped off and returned, and you require an ACA representative to pick up our items we assess $35.00 + 60¢ per mile to pickup location from ACA HQ plus transition fees of 3.5% + 15¢ – no exceptions.

Cancellation Policy:

Our gear library and organization is currently run by volunteers. We ask for 72 hours notice for cancellations.

Any Cancellations made less than 72 hours from your reservation will incur a $35 fee.

Weather related cancellations excepted. View our T&C for more information.

Duration of use:

Limited use available for Paddleboards and Snowshoes. All paddle board, life vest, pump, kayaks, and paddle rentals are limited to 4 days. Any additional time would be a charge at per day usage. Other gear is dependent on inventory.

Warranty Waiver:

The Equipment is provided as is and with all faults. We make no warranty, express or implied (including without limitation, any and all warranties of suitability, merchantability and/or fitness for any particular purpose), nor do we make any warranty against interference, infringement, that the Equipment is fit for your intended use, application or environment, or that it is free from defects (latent or patent). No warranties shall be deemed to exist with respect to the equipment. Your sole remedy for any failure of or defect in or with respect to any of the Equipment is termination of the accrual of rental charges at the time of failure.

Assumption of Risk:

Person using gear library equipment must be a paid ACA member, or paying customer. You acknowledge that the possession, use, transportation and/or storage of the Equipment may give rise to the risk of personal injury and/or property damage. You voluntarily assume all such risk and release and discharge Always Choose Adventures. and the Equipment from any and all liens, liabilities, and claims arising in connection with the same, including without limitation, any and all claims arising from or in connection with Our negligence (other than Our intentional misconduct). You assume all risks associated with the possession, use, transportation and storage of the Equipment. Accordingly, You hereby waive any and all liens and claims arising from or associated with, and agree to indemnify, defend and hold harmless Always Choose Adventures and it’s directors, ambassadors and associated partners from and against, any and all liabilities, claims, damages, losses, costs and expenses (including without limitation, attorney’s fees, claims for bodily injury (including deaths), property damage, loss of time/and or inconvenience) resulting from or arising in connection with such possession, use, transportation and/or storage, regardless of the cause and including any injuries and/or damages suffered by you.

Late return:

Rentals returned late without prior notification will be charged $25.00 per item, per day until return.

Cleaning Fees:

Items that are returned dirty, muddy, wet, with an odor may incur extra cleaning fees starting at $25.00 up to cost of replacing item.

Damaged/abused/dirty/lost or stolen policy:

If rental equipment is returned in damaged or dirty condition, the renter will be responsible for cleaning and repair costs. Replacement cost for lost, stolen or destroyed rental equipment is full retail value, plus transaction fees of 3.5% + 15¢ – no exceptions

Equipment Rentals FAQ:

Below is a list of the most asked questions that we receive about our rentals and the rental process. Questions such as how to reserve the rentals, what is included in the rental, the payment process and how to make changes to the order.

Once you have gone through all of the questions, we hope you were able to find the answers helpful. But if you still have any other question that has not been answered below, please feel free to contact us and we will get back to you shortly.

Q: When should I reserve my equipment?

A: We take reservations of rentals at any length of time. We do, however, suggest that you reserve your equipment as early as possible to avoid potential disappointments.

Q: How can I reserve the rental equipment?

A: Click HERE!

Q: Where and when do I pick-up my rentals?

A: At the Clear Creek or Gilpin County Recreation Center. Do NOT Come to Camp ACA to pickup your gear.

Q: What happens if I return the equipment late or damaged?

A: Members returning damaged equipment will be charged half the market value of the equipment, if member is unable to pay for damage a payment arrangement will be made with member and ACA. Members are responsible for all lost, stole and damaged equipment.

The Damage Fee equals the cost associated with repair, including shipping, labour, repair, and replacement parts. If the equipment is beyond repair or the cost of repairs are more than the replacement value, the client will be charged the RETAIL price to replace the broken equipment.

A Cleaning Fee of $25 will be charged if the equipment is returned dirty or wet beyond normal use. We expect our equipment to get dirty, but if cleaning requires excessive amount of time to prepare for the next client, a cleaning fee will apply.

Late Fees will incur if equipment is not returned by the contracted date on the rental agreement. The member will be notified of impending late fees. Late Fees for each item per day will be charged to the credit card deposit for up to one (1) week. At that point, the credit card deposit will be charged the retail replacement cost (see above).

Q: Do I have to set up my tent when it is returned?

A: No, but sometimes it will be requested especially with any indications that the condition of the return may warrant immediate inspection (disorganized, soaking wet, dirty, etc). As with all items, the tent will be inspected thoroughly for missing parts and any damages. By checking the condition, organizing and air-drying before returning, you can eliminate unnecessary time.

Q: Do you have any sport rental equipment available for children? 

A: Absolutely yes. We offer rental equipment for children, including: snowshoes, microspikes, sleeping bags, and much more. We do, however, suggest that parents will be involved in the process of renting any sports equipment.

General Operating Policy Overview:

Weekend, Holiday, and Special Operation protocols dictate that the aforementioned gear be returned within 12 hours of resumption of Standard Operation. Again, this applies to all memberships, rental agreements, and borrower deals.

We can only rent gear to registered, paid ACA members. There will be no special exceptions made for family, friends, or others who are not registered ACA Members.

For all other inquiries regarding our gear policy please phone us at 720-331-2499 or email us info@alwayschooseadventures.org during our regular operating hours and we will be happy to assist you.